33 Old Fern Valley Road
Louisville, Kentucky 40219
(502) 443-9545 - in the last week They had the system we wanted, listened to our concerns, answered our questions, and installed it the way it should be installed".
"I have been using Burkhead Co. needs for over 24 years. They provide excellent service at a reasonable cost".
"The service technicians were very professional and polite... Read More They had the system we wanted, listened to our concerns, answered our questions, and installed it the way it should be installed".
"I have been using Burkhead Co. needs for over 24 years. They provide excellent service at a reasonable cost".
"The service technicians were very professional and polite".
"Price is good. Equipment is high end. Customer service excellent.Very good at taking care of all details. Employees very professional and knowledgeable". Read Less
- 2 months ago I had my Inducer motor replaced on my furnace today. They were quick, friendly and the price was $300 less than 2 other heating and cooling company’s quoted me in the past. I will 100% continue using Birkhead.
- 5 4 months ago Birkhead was responsive, kind, and helpful. Their goal appears to be to help people...because of their ethical work, I have switched my services to Birkhead. I trust them to 'do the right thing when no one is looking'...
- 2 years ago Birkhead installed my Trane energy-efficient HVAC system in 2003. It has worked great with only very minor issues for 18 years now. But, bad news, heat exchanger failed. Apparently heat exchangers are the heart of a furnace and cost well over $1000, part alone. Good news: Trane 20-year warranty mean... Read More Birkhead installed my Trane energy-efficient HVAC system in 2003. It has worked great with only very minor issues for 18 years now. But, bad news, heat exchanger failed. Apparently heat exchangers are the heart of a furnace and cost well over $1000, part alone. Good news: Trane 20-year warranty meant the exchanger was free to me and I would not even have guessed it was under warranty after so long. The service tech, Larry, was truly exceptional. He was timely, polite, helpful, and completed the work in short order when he returned just two days after his initial diagnosis with the part. He even showed me where the original part had failed which he described as just normal use and age issue. Let me tell you, Larry basically had to take the furnace completely apart to replace this large key central component. Being retired, I was a 'sidewalk supervisor' at a respectful distance and was just incredibly impressed with this man's encyclopedic knowledge of my system. And wrestling that heat exchanger out of the tight fit in the furnace was a Herculean task! The price was reasonable too, labor only for the afternoon. Also, Larry turned out to be a 23-year veteran employee of Birkhead, which certainly speaks well for the company. And, for the record, I am not related in any way to this company. Many thanks to Trane and Birkhead. Read Less
- 8 months ago Our 15 year old Trane unit quit recently during this hot weather. Since Birkhead has done our regular maintenance for about ten years we called and they responded quickly. Mike was able to assess our problems quickly - Freon leaking, compressor issue. While fixable, we were ready to replace due t... Read More Our 15 year old Trane unit quit recently during this hot weather. Since Birkhead has done our regular maintenance for about ten years we called and they responded quickly. Mike was able to assess our problems quickly - Freon leaking, compressor issue. While fixable, we were ready to replace due to age. No pressure from them to replace over repair. I had already researched what was the best Trane units (HAVC) for us. Greg provided us with information on the units I requested and worked quickly to find the Furnace and AC units. One was in town and one was in Nashville. Greg was able to get the units quickly and scheduled the installation within three days. Installation crew arrived on time and finished the install of both units within four hours. Ryan and crew did the technology hookup which took another hour. I can control from my phone or iPad now - WOW! Best part was the price! I had researched online for the installed price range of the units I wanted. Birkhead provided the installation on the very LOW END. Very professional staff and great price on my installation of both units! Read Less
33
Old Fern Valley RoadLouisville, Kentucky 40219
(502) 443-9545
- in the last weekThey had the system we wanted, listened to our concerns, answered our questions, and installed it the way it should be installed". "I have been using Burkhead Co. needs for over 24 years. They provide excellent service at a reasonable cost". "The service technicians were very professional and polite... Read MoreThey had the system we wanted, listened to our concerns, answered our questions, and installed it the way it should be installed". "I have been using Burkhead Co. needs for over 24 years. They provide excellent service at a reasonable cost". "The service technicians were very professional and polite". "Price is good. Equipment is high end. Customer service excellent.Very good at taking care of all details. Employees very professional and knowledgeable". Read Less
- 2 months agoI had my Inducer motor replaced on my furnace today. They were quick, friendly and the price was $300 less than 2 other heating and cooling company’s quoted me in the past. I will 100% continue using Birkhead.
- 4 months ago5Birkhead was responsive, kind, and helpful. Their goal appears to be to help people...because of their ethical work, I have switched my services to Birkhead. I trust them to 'do the right thing when no one is looking'...
- 2 years agoBirkhead installed my Trane energy-efficient HVAC system in 2003. It has worked great with only very minor issues for 18 years now. But, bad news, heat exchanger failed. Apparently heat exchangers are the heart of a furnace and cost well over $1000, part alone. Good news: Trane 20-year warranty mean... Read MoreBirkhead installed my Trane energy-efficient HVAC system in 2003. It has worked great with only very minor issues for 18 years now. But, bad news, heat exchanger failed. Apparently heat exchangers are the heart of a furnace and cost well over $1000, part alone. Good news: Trane 20-year warranty meant the exchanger was free to me and I would not even have guessed it was under warranty after so long. The service tech, Larry, was truly exceptional. He was timely, polite, helpful, and completed the work in short order when he returned just two days after his initial diagnosis with the part. He even showed me where the original part had failed which he described as just normal use and age issue. Let me tell you, Larry basically had to take the furnace completely apart to replace this large key central component. Being retired, I was a 'sidewalk supervisor' at a respectful distance and was just incredibly impressed with this man's encyclopedic knowledge of my system. And wrestling that heat exchanger out of the tight fit in the furnace was a Herculean task! The price was reasonable too, labor only for the afternoon. Also, Larry turned out to be a 23-year veteran employee of Birkhead, which certainly speaks well for the company. And, for the record, I am not related in any way to this company. Many thanks to Trane and Birkhead. Read Less
- 8 months agoOur 15 year old Trane unit quit recently during this hot weather. Since Birkhead has done our regular maintenance for about ten years we called and they responded quickly. Mike was able to assess our problems quickly - Freon leaking, compressor issue. While fixable, we were ready to replace due t... Read MoreOur 15 year old Trane unit quit recently during this hot weather. Since Birkhead has done our regular maintenance for about ten years we called and they responded quickly. Mike was able to assess our problems quickly - Freon leaking, compressor issue. While fixable, we were ready to replace due to age. No pressure from them to replace over repair. I had already researched what was the best Trane units (HAVC) for us. Greg provided us with information on the units I requested and worked quickly to find the Furnace and AC units. One was in town and one was in Nashville. Greg was able to get the units quickly and scheduled the installation within three days. Installation crew arrived on time and finished the install of both units within four hours. Ryan and crew did the technology hookup which took another hour. I can control from my phone or iPad now - WOW! Best part was the price! I had researched online for the installed price range of the units I wanted. Birkhead provided the installation on the very LOW END. Very professional staff and great price on my installation of both units! Read Less