33
Old Fern Valley Road
Louisville,
Kentucky
40219
(502) 443-9545
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a month ago
Highly exceeded my expectations. The technicians showed up on time, answered all my questions. They had the old units out of the way and new units installed in a matter of hours. Probably one the most professional and courteous group of technicians i have ever dealt with. When they were done they... Read More
Highly exceeded my expectations. The technicians showed up on time, answered all my questions. They had the old units out of the way and new units installed in a matter of hours. Probably one the most professional and courteous group of technicians i have ever dealt with. When they were done they cleaned everything up and even let the dog help. Will use them from now on if i ever have an issue in the future and will recommend to all my friends. Read Less
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7 months ago
The technician were on time and very careful taking out the old Air Conditioner. They answered all my questions . They cleaned up all the old equipment. I would recommend them to anyone.
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a year ago
Birkhead installed my Trane energy-efficient HVAC system in 2003. It has worked great with only very minor issues for 18 years now. But, bad news, heat exchanger failed. Apparently heat exchangers are the heart of a furnace and cost well over $1000, part alone. Good news: Trane 20-year warranty mean... Read More
Birkhead installed my Trane energy-efficient HVAC system in 2003. It has worked great with only very minor issues for 18 years now. But, bad news, heat exchanger failed. Apparently heat exchangers are the heart of a furnace and cost well over $1000, part alone. Good news: Trane 20-year warranty meant the exchanger was free to me and I would not even have guessed it was under warranty after so long. The service tech, Larry, was truly exceptional. He was timely, polite, helpful, and completed the work in short order when he returned just two days after his initial diagnosis with the part. He even showed me where the original part had failed which he described as just normal use and age issue. Let me tell you, Larry basically had to take the furnace completely apart to replace this large key central component. Being retired, I was a 'sidewalk supervisor' at a respectful distance and was just incredibly impressed with this man's encyclopedic knowledge of my system. And wrestling that heat exchanger out of the tight fit in the furnace was a Herculean task! The price was reasonable too, labor only for the afternoon. Also, Larry turned out to be a 23-year veteran employee of Birkhead, which certainly speaks well for the company. And, for the record, I am not related in any way to this company. Many thanks to Trane and Birkhead. Read Less
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5
3 months ago
This company replaced our whole HVAC system AC/ Heat, thermostat and replaced some ducts..I would recommend them to anyone I know the team was professional, courteous and promt.The owner of this Company has very high moral values
Rita
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a year ago
I had 3 different companies come out and nobody could figure out what was wrong with my system, they just kept trying to sell me a new unit. I called Birkhead and they came out and checked it out. Brian was able to get it figured out and fixed within an hour. Sam was also extremely helpful over the ... Read More
I had 3 different companies come out and nobody could figure out what was wrong with my system, they just kept trying to sell me a new unit. I called Birkhead and they came out and checked it out. Brian was able to get it figured out and fixed within an hour. Sam was also extremely helpful over the phone. I highly recommend this company! They are nice, professional, and know what they are doing. Read Less
33
Old Fern Valley RoadLouisville, Kentucky 40219
(502) 443-9545
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a month agoHighly exceeded my expectations. The technicians showed up on time, answered all my questions. They had the old units out of the way and new units installed in a matter of hours. Probably one the most professional and courteous group of technicians i have ever dealt with. When they were done they... Read MoreHighly exceeded my expectations. The technicians showed up on time, answered all my questions. They had the old units out of the way and new units installed in a matter of hours. Probably one the most professional and courteous group of technicians i have ever dealt with. When they were done they cleaned everything up and even let the dog help. Will use them from now on if i ever have an issue in the future and will recommend to all my friends. Read Less
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7 months agoThe technician were on time and very careful taking out the old Air Conditioner. They answered all my questions . They cleaned up all the old equipment. I would recommend them to anyone.
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a year agoBirkhead installed my Trane energy-efficient HVAC system in 2003. It has worked great with only very minor issues for 18 years now. But, bad news, heat exchanger failed. Apparently heat exchangers are the heart of a furnace and cost well over $1000, part alone. Good news: Trane 20-year warranty mean... Read MoreBirkhead installed my Trane energy-efficient HVAC system in 2003. It has worked great with only very minor issues for 18 years now. But, bad news, heat exchanger failed. Apparently heat exchangers are the heart of a furnace and cost well over $1000, part alone. Good news: Trane 20-year warranty meant the exchanger was free to me and I would not even have guessed it was under warranty after so long. The service tech, Larry, was truly exceptional. He was timely, polite, helpful, and completed the work in short order when he returned just two days after his initial diagnosis with the part. He even showed me where the original part had failed which he described as just normal use and age issue. Let me tell you, Larry basically had to take the furnace completely apart to replace this large key central component. Being retired, I was a 'sidewalk supervisor' at a respectful distance and was just incredibly impressed with this man's encyclopedic knowledge of my system. And wrestling that heat exchanger out of the tight fit in the furnace was a Herculean task! The price was reasonable too, labor only for the afternoon. Also, Larry turned out to be a 23-year veteran employee of Birkhead, which certainly speaks well for the company. And, for the record, I am not related in any way to this company. Many thanks to Trane and Birkhead. Read Less
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3 months ago5This company replaced our whole HVAC system AC/ Heat, thermostat and replaced some ducts..I would recommend them to anyone I know the team was professional, courteous and promt.The owner of this Company has very high moral values Rita
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a year agoI had 3 different companies come out and nobody could figure out what was wrong with my system, they just kept trying to sell me a new unit. I called Birkhead and they came out and checked it out. Brian was able to get it figured out and fixed within an hour. Sam was also extremely helpful over the ... Read MoreI had 3 different companies come out and nobody could figure out what was wrong with my system, they just kept trying to sell me a new unit. I called Birkhead and they came out and checked it out. Brian was able to get it figured out and fixed within an hour. Sam was also extremely helpful over the phone. I highly recommend this company! They are nice, professional, and know what they are doing. Read Less