33 Old Fern Valley Road
Louisville, Kentucky 40219
(502) 443-9545 - 5 months ago I recommend Birkhead Co. without reservation. Their prices are fair; they provide excellent advice without trying to sell you on things you don't need. Their service is unreasonably good.
- 6 months ago I don't usually do this. But I can't help but brag about the exceptional service we have received from Burkhead heating and cooling. In August, 1 month after buying our house we lost AC and found out we had a system that is 1/2 the size needed for our home. They were there the same day, they didn't... Read More I don't usually do this. But I can't help but brag about the exceptional service we have received from Burkhead heating and cooling. In August, 1 month after buying our house we lost AC and found out we had a system that is 1/2 the size needed for our home. They were there the same day, they didn't install this unit. But they treated us like we spent a million dollars with them. Then the next day we had a brand new unit that fit our house and actually worked. I've never slept better in my life. Then today, we had the upsetting realization our house is 61 degrees and our heat isn't coming on. When I called at 730 pm I was told that someone is going to be here at 9am to fix it. I said that's not necessary that it can wait until the week as it's a Friday night and i own blankets. we don't mind a bit of cold And I was told that I may not mind but they do and they will have it up and running before noon tomorrow as long as I'm avalible. If I was famous, I would scream to this entire state to use this company. But I'm not famous so I'm telling all 12 of yall. Read Less
- 3 years ago Birkhead installed my Trane energy-efficient HVAC system in 2003. It has worked great with only very minor issues for 18 years now. But, bad news, heat exchanger failed. Apparently heat exchangers are the heart of a furnace and cost well over $1000, part alone. Good news: Trane 20-year warranty mean... Read More Birkhead installed my Trane energy-efficient HVAC system in 2003. It has worked great with only very minor issues for 18 years now. But, bad news, heat exchanger failed. Apparently heat exchangers are the heart of a furnace and cost well over $1000, part alone. Good news: Trane 20-year warranty meant the exchanger was free to me and I would not even have guessed it was under warranty after so long. The service tech, Larry, was truly exceptional. He was timely, polite, helpful, and completed the work in short order when he returned just two days after his initial diagnosis with the part. He even showed me where the original part had failed which he described as just normal use and age issue. Let me tell you, Larry basically had to take the furnace completely apart to replace this large key central component. Being retired, I was a 'sidewalk supervisor' at a respectful distance and was just incredibly impressed with this man's encyclopedic knowledge of my system. And wrestling that heat exchanger out of the tight fit in the furnace was a Herculean task! The price was reasonable too, labor only for the afternoon. Also, Larry turned out to be a 23-year veteran employee of Birkhead, which certainly speaks well for the company. And, for the record, I am not related in any way to this company. Many thanks to Trane and Birkhead. Read Less
- a year ago They had the system we wanted, listened to our concerns, answered our questions, and installed it the way it should be installed". "I have been using Burkhead Co. needs for over 24 years. They provide excellent service at a reasonable cost". "The service technicians were very professional and polite... Read More They had the system we wanted, listened to our concerns, answered our questions, and installed it the way it should be installed". "I have been using Burkhead Co. needs for over 24 years. They provide excellent service at a reasonable cost". "The service technicians were very professional and polite". "Price is good. Equipment is high end. Customer service excellent.Very good at taking care of all details. Employees very professional and knowledgeable". Read Less
- a year ago I had my Inducer motor replaced on my furnace today. They were quick, friendly and the price was $300 less than 2 other heating and cooling company’s quoted me in the past. I will 100% continue using Birkhead.
33
Old Fern Valley RoadLouisville, Kentucky 40219
(502) 443-9545
- 5 months agoI recommend Birkhead Co. without reservation. Their prices are fair; they provide excellent advice without trying to sell you on things you don't need. Their service is unreasonably good.
- 6 months agoI don't usually do this. But I can't help but brag about the exceptional service we have received from Burkhead heating and cooling. In August, 1 month after buying our house we lost AC and found out we had a system that is 1/2 the size needed for our home. They were there the same day, they didn't... Read MoreI don't usually do this. But I can't help but brag about the exceptional service we have received from Burkhead heating and cooling. In August, 1 month after buying our house we lost AC and found out we had a system that is 1/2 the size needed for our home. They were there the same day, they didn't install this unit. But they treated us like we spent a million dollars with them. Then the next day we had a brand new unit that fit our house and actually worked. I've never slept better in my life. Then today, we had the upsetting realization our house is 61 degrees and our heat isn't coming on. When I called at 730 pm I was told that someone is going to be here at 9am to fix it. I said that's not necessary that it can wait until the week as it's a Friday night and i own blankets. we don't mind a bit of cold And I was told that I may not mind but they do and they will have it up and running before noon tomorrow as long as I'm avalible. If I was famous, I would scream to this entire state to use this company. But I'm not famous so I'm telling all 12 of yall. Read Less
- 3 years agoBirkhead installed my Trane energy-efficient HVAC system in 2003. It has worked great with only very minor issues for 18 years now. But, bad news, heat exchanger failed. Apparently heat exchangers are the heart of a furnace and cost well over $1000, part alone. Good news: Trane 20-year warranty mean... Read MoreBirkhead installed my Trane energy-efficient HVAC system in 2003. It has worked great with only very minor issues for 18 years now. But, bad news, heat exchanger failed. Apparently heat exchangers are the heart of a furnace and cost well over $1000, part alone. Good news: Trane 20-year warranty meant the exchanger was free to me and I would not even have guessed it was under warranty after so long. The service tech, Larry, was truly exceptional. He was timely, polite, helpful, and completed the work in short order when he returned just two days after his initial diagnosis with the part. He even showed me where the original part had failed which he described as just normal use and age issue. Let me tell you, Larry basically had to take the furnace completely apart to replace this large key central component. Being retired, I was a 'sidewalk supervisor' at a respectful distance and was just incredibly impressed with this man's encyclopedic knowledge of my system. And wrestling that heat exchanger out of the tight fit in the furnace was a Herculean task! The price was reasonable too, labor only for the afternoon. Also, Larry turned out to be a 23-year veteran employee of Birkhead, which certainly speaks well for the company. And, for the record, I am not related in any way to this company. Many thanks to Trane and Birkhead. Read Less
- a year agoThey had the system we wanted, listened to our concerns, answered our questions, and installed it the way it should be installed". "I have been using Burkhead Co. needs for over 24 years. They provide excellent service at a reasonable cost". "The service technicians were very professional and polite... Read MoreThey had the system we wanted, listened to our concerns, answered our questions, and installed it the way it should be installed". "I have been using Burkhead Co. needs for over 24 years. They provide excellent service at a reasonable cost". "The service technicians were very professional and polite". "Price is good. Equipment is high end. Customer service excellent.Very good at taking care of all details. Employees very professional and knowledgeable". Read Less
- a year agoI had my Inducer motor replaced on my furnace today. They were quick, friendly and the price was $300 less than 2 other heating and cooling company’s quoted me in the past. I will 100% continue using Birkhead.